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Passes
- What are the different festival passes available?
- How to Activate Your Festival Wristband
- Is there International shipping?
- When are presale tickets going to be available?
- Will payment plans be available?
- Will my wristbands be shipped to me?
- I live in Mexico, will my wristbands be shipped to me?
- Where can I purchase a festival pass?
- Are there single day or 2-day Passes?
- What's the best way to buy passes?
- How many Passes can I purchase? What are the Pass details I should know?
- Can I purchase more than one pass using a Payment Plan?
- What's included in my festival pass (GA, GA+ VIP, La Playa, Shuttle)?
- What payment methods do you accept?
- Are there refunds allowed?
Layaway Plans
- Can I cancel my Layaway plan?
- How can I cancel my ticket/layaway plan?
- Are refunds allowed for the Layaway Plan?
- What if I can’t attend, can I give my ticket to someone else?
- Is there any extra charges with using payment plan?
- Can I update my card on file?
- What happens if my payment fails?
- How do I retry a Missed Payment?
- Can I pay my Payment/Layaway Plan Pass off in full?
- How do I retry a Missed Payment on FrontGate?
- Will Layaway Plans be available?